Return Policy

Our Policies – Shopping Policy & Terms and Conditions All payments are to be made in favor of Sada Kalo, an the account number provided individually. Terms & Condition ("Website") is an Internet based portal owned and operated by SadaKalo , a company incorporated under the laws of India, with its registered office at 10/A Ballygunge place (East), Kolkata – 700019. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service. Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with and these terms and conditions including the policies constitute your binding obligations, with SadaKalo. Shipping is done on Wednesdays and is done by our logistics partner…… and is charged as per their tule. Return & Exchange While placing an order patrons are requested to keep in mind that some minor variation in colour may occur Although extra attention is given to accurately reproduce colours and prints, as seen on the pictures seen by you, there still could remain minor variations in colour of the actual product due to the nature of fabric dyes and photography. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used. A 10% variation in shade is considered as normal. Exchange s- Damaged and Defective goods received: Despite extreme precautions and care taken during the packaging of the products, if in any case there is any discrepancy, • A complaint has to be made within 48 hours of receiving the goods. • Complaint has to be made on email with subject as "Complaint" for {Order number} and {Product code} • A picture of the damaged part has to be sent via e-mail for assurance. Our team reviews it within 1 business day and offers you a solution as any one of the following a) Replace defective good immediately free of charge. b) Offer you a credit note. Return – We do not encourage return policy as we urge all our valued patrons to take time to browse or if need be speak to us directly before finalising on a piece of art. Please Note –  The saree is always recommended to be dry cleaned for the first time irrespective of colour, pattern or material.